Each Eliora piece is thoughtfully packed and dispatched from Melbourne, Australia— a place where quiet luxury begins its journey to you.

We entrust your treasures toAustralia Post Standard, a reliable partner for timely and secure delivery.

Orders within Australia typically arrive within2–8 business days.📮 Once dispatched, your tracking link will be sent via email.

Not quite yet — but the world of Eliora is expanding.

Join our newsletter to be the first to know when we open our doors to global shipping.

We aim to dispatch all orders within1–2 business days.

Each piece is nestled inside our signature red gift box and suede pouch — ready for a moment of meaning.

Yes — Eliora jewellery is crafted to move with you.

It is waterproof, sweatproof, and made to last.

To preserve its quiet glow, we recommend:

• Avoiding perfume or harsh chemicals
• Storing it in a dry place when not worn
• Cleaning gently with a soft cloth

Yes — we offer a 2-year colour warranty that covers fading, tarnishing, and loss of gold coating.

To learn more or file a claim, please refer to our Warranty Policy.

Returns or exchanges are available for items that are faulty, damaged, or incorrect, reported within 7 days of receiving your order.

We do not accept returns for change of mind, including personal styling or sizing preferences.

To check eligibility or begin a request, please refer to our Return and Exchange Policy.

Refunds are offered only for items that are damaged or incorrect upon arrival.

For all refund-related concerns, please visit our Refund Policy.

We’re here, gently behind the scenes.

For assistance with your order or any inquiries, please reach out to us at

📧 eliora.au@gmail.com